Customer reviews of Jap Car Finder

By Robert H on 02 February 2021 | Verified purchase

From first contact with “K” to taking delivery of our Serena C25 Enchante the decision to purchase from JCF was made easy and simple because this car dealer was a pleasure to deal with. Honest description and numerous clear photos/video of the car for sale. Fair trade-in price for our car, Free delivery to Edinburgh. What’s not to like. We’re highly delighted with our Serena, so we can recommend both the car and the dealer, without any hesitation or reservations. I confirm that I have no connection with either Autotrader or Jap Car Finder and my opinions above are mine alone and given freely without expectation of gain.

By Benoit M on 01 February 2021 | Verified purchase

Great buying experience with Jap Car Finder. From their detailed and accurate presentation video to test drive and delivery, everything went utterly smoothly. I had all the time wanted to check and test drive the car before purchasing it, clear and honest answers were given to my questions and the team has been super helpful and efficient with the registration process and getting the car ready for the road. Ultimate customer service was when they lent me a car during the time mine was being registered (as I desperately needed one during that time)!! Well worth the trip up North!! I would definitely recommend dealing with them and wouldn't think twice before buying form them again!

Reply from Jap Car Finder on 01/02/21

Thank you for your business and kind words. Always here to help.

By myrddyn K on 20 January 2021 | Verified purchase

What can I say. This was my first time buying from a dealership and I was not disappointed. From price to communication and service it was all a pleasure. I put my trust in the team at JCF and it was such a relief that my vehicle was exactly as it had been advertised on their website when delivered. It's very scary spending the most money I have ever spent on anything let along not actually seeing the vehicle before purchasing it, but everything was professional and to the T. Cheers for delivering it personally to me and I'd suggest JCF to anyone and everyone.

By NEIL B on 01 January 2021 | Verified purchase

Jap car finder has been outstanding in all aspects of importing cars from Japan.. this is our second car we have got threw them and both cars are stunning we couldn't ask for anything more, and would highly recommend jap car finder to anyone.

By Rob M on 01 January 2021 | Verified purchase

The experience I had with Jap Car Finder was second to none.. Friendly, knowledge and experience was great. No pushing of sale and had all the time I needed to make my decision. They delivered leaving me less hassle of getting the car back and have answered the many questions I had lined up. My next buy, with out a dowt will be a journey/phone call to Jap Car Finder for the next purchase.

By paul S on 30 December 2020 | Verified purchase

I was so made up with the customer service, after sales care, and the quality of the mpv's am back again for my second Nissan elgrand. Am a subscriber and this beauty popped up and I had to have it. Different colour and more bells and whistles on it. Like the 1st time kash & Ali pulled out the stops for me. I feel so comfortable with them, you feel like you've known them for years. They are very warm people. I wouldn't go anywhere else! when you buy your 1st car from them. You will 100% get the Jap car finder Touch! Many thanks again and best wishes Paul

By Christopher E on 24 December 2020 | Verified purchase

Excellent - helpful and flexible. The car was as described and was personally delivered as promised. Exceptional service. I would not hesitate to recommend them.

Reply from Jap Car Finder on 24/12/20

Thank you very much fir your purchase and support. Merry Christmas and happy new year.

By deborah S on 01 December 2020 | Verified purchase

This is the best car dealer we have ever dealt with, they are honest, helpful and trustworthy were always at the end of the phone with help and advice. We purchased our vehicle online looking at the website and YouTube and the vehicle was just as we viewed it online, Mo's videos are great going all around the vehicle and explaining everything, we decided to have our vehicle delivered instead of having to travel to collect it, and that was the best thing ever done. From start to finish speaking on the phone taking his advice about insurance and other advice , to delivering our vehicle and meeting the man in person so friendly and showing us the vehicle not in a rush to get away, and as said in the video's everything was Spot on.

Reply from Jap Car Finder on 01/12/20

Thank you so much for your kind words. Yes you are right I am always here to help.

By ROTHWELL S on 01 December 2020 | Verified purchase

Excellent!!! They made things So easy. Very helpful and friendly service. Highly recommended.

Reply from Jap Car Finder on 01/12/20

Thank you for your custom. Always here to help.

By DR ANTHONY S on 30 November 2020 | Verified purchase

The whole project of buying and delivering my car to my home address and the transfer of documents and monies was an absolute dream, it went so smoothly and effortlessly that’s it pleased myself and my wife, and you have to please the wife!! I must thank The boss and his team for a smooth as silk transaction, and for delivering my car 274 miles to my home address, thanks once again for a great service and I will buy from Jap Car Finder again maybe soon

Reply from Jap Car Finder on 30/11/20

Thank you for your support and business. We are always here to help.