Customer reviews of Jap Car Finder

By MARTIN R on 02 June 2020 | Verified purchase

I loved the video presentation of the car, so helpful and informative during the lockdown of 2020,the whole process was made as easy as possible by the sales team, finance, part ex no problem. There was plenty of customer parking and an indoor showroom with enough signage to find the way.

By Nikki F on 29 May 2020 | Verified purchase

Really positive experience. They were keen to ensure I was happy with car before handover and personally delivered the car over a huge distance. I don't think there are many car dealers out there as genuine as Jap Car Finder.

By Jodie J on 14 May 2020 | Verified purchase

2 of the most genuine car sales men i have encountered. Smooth easy transaction. Not pushy. Car is excellent and clean and very reasonably priced. Would not hesitate to recomend kash and ali.

By sally K on 13 May 2020 | Verified purchase

I had a very pleasant experience dealing with Jap Car Finder having purchased a car online over the lockdown and which was subsequently delivered. The service was professional and helpful and altogether a most agreeable experience. The car, having not viewed it beforehand, came up to expectations on delivery. Thanks very much.

By Chris C on 16 April 2020 | Verified purchase

Excellent service from Kash, and very happy with our vehicle which was delivered safely to us recently. Nice to see decent trustworthy guys in the motor trade. Highly Recommended.

By David M on 26 March 2020 | Verified purchase

Bought an E51 from japcarfinder no pressure to buy at all. Throughout great communications by email and telephone. When it was ready I said I was self isolating so they put trade plates on and delivered it. They literally went the extra mile in every way. Would highly recommend to anybody plus it's a lovely vehicle.

By warren O on 07 March 2020 | Verified purchase

Can't fault these guys. Couldn't have been more helpful and made me feel very welcome. Spent 2 hours with me helping to choose the right car and not pushy at all. No hard sell just good advice. Converted the sat nav and entertainment system from Japanese to English. Collected me from the train station when it was time to collect the car and sorted the road tax out. They have a great selection of cars to choose from, I would highly recommend

By michael M on 07 March 2020 | Verified purchase

From the very start seeing the car on Autotrader and the video showing the car in detail was excellent. I reserved the car with a small deposit and travelled from Southampton to Bradford by train which is quite a long way. I was met at the station by Ali in the car I was buying which gave me a good insight to how it performed. At the showroom I was treated in a friendly way, the car was shown in great detail, and once I was happy I concluded the deal with Kash. Ali also sorted out the Road tax for the journey home. I could not have asked for a better experience having travelled such a long way and would have no hesitation in recommending them for your next car purchase. I have now had the car a few days since buying it and it is every thing I expected and wished for at a very good price. In conclusion, 100% happy with the whole transaction, thanks to Kash and Ali.

By mark S on 27 February 2020 | Verified purchase

Courteous and business-like in every respect with no hassle or rush to make a decision. All questions answered fully, the deal worked out quite well for us as we were unavailable to finalise the deal for several weeks. Only had the car a day, but don't expect any problems and was given the reassurance that any problems would be dealt with. Would certainly recommend and a painless experience for the first time buying an import.

By SHAUN H on 23 February 2020 | Verified purchase

Could not recommend higher. In the age of Sterile engagement, disinformation and true lack of knowledge in the modern car supermarket world, Kash and Ali are a nod to ‘old school’ expertise and true customer service. No question ever unanswered, no query too trivial. Every aspect of my experience in buying A Nissan Elgrand Was a joy; Kash answering my texts & calls, offering to continue to do so at any time. I came along, never having owned a Japanese import car previously. I was a VW T4 & T5 owner. I wanted something with luxury, storage and brilliant drivability. I have had my eyes opened with the Elgrand. Beautifully made and real high end driving experience & comfort. The test drive was offered with Ali. “Enjoy the car and we’ll go from there: make sure it’s for you firstly “ was Kash’s advice. I have nothing to gain here apart from giving impartial advice. When someone gives such a service it feels like a rare but truly blessed one.