Customer reviews of Jap Car Finder

By PETER G on 21 January 2018 | Verified purchase

Very honest and pleasant dealer. Top trade in price paid without seeing my car as I travelled from Scotland. Delighted with my Saab and impressed with the condition it was prepared to. Very pleasant buying experience!

Reply from Jap Car Finder on 24/02/18

Thank your Peter for reserving it online and collecting on time.

By MR J on 06 January 2018 | Verified purchase

Just got our Nissan Elgrand of JCF. Excellent service from start to finish of the sale. No problem is to big or small and any questions are always answered. Always at the end of the phone!!! There was no pressure to buy, just left to browse over the stock and if you needed help you just have to ask! The quality of the vehicles are excellent and the unit they are in keeps them out the weather, not like other places I've visited. Only negative i have is that i hadn't got enough cash as i would have purchased a lot more!!!

Reply from Jap Car Finder on 24/02/18

Thank you Mr Jon. Always here to help.

By RUTH N on 30 December 2017 | Verified purchase

I bought an Elgrand off JCF just yesterday. I don’t pick it up until 20th Jan but my experience so far has been excellent. Nothing was too much trouble and the service has been great. We were given as much or as little help as we wanted and we spent about 2 hours in the showroom. Happy to update this review once we go and collect our fab car!!

Reply from Jap Car Finder on 24/02/18

It was pleasuring serving your Ruth.

By Sarah D on 12 December 2017 | Verified purchase

Bought a lovely Nissan Elgrand from Jap Car Finder, the customer service was really good and they helped me find my perfect car.

Reply from Jap Car Finder on 15/12/17

Thank you Sarah for your purchase.

By I W on 02 December 2017 | Verified purchase

Staff was very helpful and informative. Showed us a good choice of vehicles and gave us space to make up our mind. Lots to chose under one roof. Glad to our new MPV.

Reply from Jap Car Finder on 12/12/17

Glad you like your new car. Thank you for your custom.

By John S on 17 November 2017 | Verified purchase

Great transaction! Right through from importing, registering the vehicle and PX. JCF kept me informed through the whole process. Very happy with my new Japanese imported Impreza which was in Immaculate condition and goes like stink.

Reply from Jap Car Finder on 12/12/17

Thank your for lovely remarks and your your business Mr Stark.

By Phill H on 16 November 2017 | Verified purchase

Initially viewed the car on autotrader, quick call with owner in the morning and viewed the car same day. Owner cometley understood why I was loooking to buy large MPV and helped on the car choice. Able to offer good price on px. He made a process simple, absolutely no hard sale. Overall really good service.

Reply from Jap Car Finder on 12/12/17

Thank you for your custom Mr Phill.

By Andrew R on 09 January 2022 | Purchase not verified

A very pleasant and straight forward car buying experience from start to finish. Polite over the telephone, offered me a fair price on a part exchange for my vehicle. Upon arriving to complete the transaction I was shown around my new car to make sure I was happy with it, all the imperfections were pointed out (Something I actually quite liked as nothing was hidden and the dealer clearly had taken the time to look around his stock). I was allowed to hear the car running as well from cold so again nothing was hidden. I then proceeded to complete the transaction in the office before leaving in my new car. Dealer also took the time to explain to me where the nearest petrol stations were. Would buy from again.

By Ian R on 22 September 2021 | Purchase not verified

I have just taken delivery of a Nissan Elgrand, and would recommend these guys to anyone, and if I wanted to buy another japanese import, I would first look at their website as I trust them and the whole purchasing experience was so easy. The photos and video were completely truthful and they were 100% honest about the vehicle's faults (and which they rectified without quibble). I live 90 mins drive from Bradford, and travelled twice to their showroom before buying. As soon as you walk into their premises, there's absolutely zero pressure to purchase, and I would compare it to Ikea where they'll answer your questions but won't pressure you for a sale and will give you as much time as you want. All the car showrooms I've been to previously make you feel pressured to buy, but that's certainly not the case here. There's plenty of stock to choose from, and they are happy for you to take your time wandering around, and are happy to explain the differences in spec in each of the seemingly identical Elgrands.

By Ian W on 13 September 2021 | Purchase not verified

Fabulous professional set up. We were really impressed with the knowledge and helpfulness of the owners and all staff. They didn't mind my endless questions, and we had test drives in two vehicles we really liked. They have a fantastic selection of imported cars and vans, and we would recommend them to anyone.