Customer reviews of Jap Car Finder

By Kano S on 13 October 2018 | Purchase not verified

Great quality cars, no doubt, and they show them as they come out of the ship, so guess once they have jazz them up! Really good. I asked them to reserve two cars for me instead on one for the same deposit, so they friendly did; they actively look for the way to please me in small details, honestly explained what they new about the cars, they didn't hide small defects. And when unfortunately I couldn't close the purchase for unforeseen reasons, they where absolutely fine and reimbursed the deposit with no delay. I hope in the future my situation allows me to resume the car purchase and they will be first in the list. Really good trust feeling and friendly nice people. Count on them.

By Khalid B on 11 October 2018 | Purchase not verified

Great help from the start helped with purchase and delivery as was unable to view or collect. Provide all relevant documents for piece of mind and register car on my name. Thank u JCF

By J D on 10 October 2018 | Purchase not verified

It took many weeks of looking at the auction sites with JCF before finding the spec we wanted. It was never too much trouble for them. Bought a lovely Elgrand Rider. All the registration, MOT, undersealing and fog light taken care of and delivered to my door. Thank you so much.

By s T on 09 October 2018 | Purchase not verified

We bought a car from here and after doing a car vx report we found that our car had done 100000 miles more than was originally stated on the auction sheet in japan , The auction sheet had also been altered for mileage and condition , we were sold a car with a poor interior grade that had been altered to a A grade , Would not produce a export certificate with the correct mileage recorded Trading standards have been informed and given all the documents . Dont be caught out like us

Reply from Jap Car Finder on 10/10/18

Hi ST - Thank you for taking the time to leave a review and sorry to hear that you feel you’ve been caught out. I want to resolve this for you but I have no recollection of the sale . We are extremely disappointed to read this review .Would you please call us to discuss the sale further and we will thoroughly investigate.

By david F on 01 October 2018 | Purchase not verified

very nice car, kash went out his way ( near 800 miles round trip) to deliver on his day off. couldn't ask for a nicer chap, thanks very much japcarfinder, would recommend to anyone

By E A on 27 September 2018 | Purchase not verified

Absolutely wonderful company to deal with. Trust worthy, respectful, helpful, polite, great sense of humour and keen to please. We would have no hesitation to deal with Jap Car Finder's again and we would highly recommend them if you're looking to change your car. Thank you for all your help, tea and coffee too! We love the car and runs absolutely fabulously! Thanks again guys.

Reply from Jap Car Finder on 28/09/18

Thank your very much Miss E for your fabulous remarks. We are always here to make thing as good as possible. you are welcome for another cup of tea any time.

By Jamie K on 20 August 2018 | Purchase not verified

Kashif was helpful, professional and knowledgeable. I could not recommend him highly enough.

Reply from Jap Car Finder on 21/08/18

Thank you Jamie for your business and kind remarks.

By Bogdan D on 28 July 2018 | Purchase not verified

Nice people, too bad I did not fit the car i wanted

By Andy H on 20 July 2018 | Purchase not verified

Kashif and his team are very helpful and honest, answering any questions I had quickly & providing Chassis number for car vx report for peace of mind. Due to the distance involved (200+ miles) I was unable to view the car prior to buying and was also part ex-ing. They registered and sorted out the tax, provided MOT and undercoat service, delivered the car and picked up mine. Overall the car is in good condition considering it's a 2003 model and high spec - I've had it for a few days now and no hidden issues found! The only criticism I could make would be on the quality of valeting. Possibly I was unfortunate in this case as I'm unsure whether this is part of the service or not? I would definitely buy another import from them and happily recommend to anyone considering using them to buy or import a car.

Reply from Jap Car Finder on 21/07/18

Thank you Andy for your purchase. I am glad that you are happy with Elgrand. I have noted your remarks about valeting. We will improve ourselves in that.

By Garry/Teresa U on 09 June 2018 | Purchase not verified

From beginning to the end of our buying experience with Japanese Car finder the service has been exceptional! No pressure sales and nothing was too much trouble. After choosing our car there were some additional things we wanted doing to the car and he couldn't be more helpful.