Customer reviews of Jap Car Finder
At Jap Car Finder we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Jap Car Finder
Based on 110 customer reviews
One happy driver
By John S on 17 November 2017 | Verified purchase
Great transaction! Right through from importing, registering the vehicle and PX. JCF kept me informed through the whole process. Very happy with my new Japanese imported Impreza which was in Immaculate condition and goes like stink.
Overall realy good service
By Phill H on 16 November 2017 | Verified purchase
Initially viewed the car on autotrader, quick call with owner in the morning and viewed the car same day. Owner cometley understood why I was loooking to buy large MPV and helped on the car choice. Able to offer good price on px. He made a process simple, absolutely no hard sale. Overall really good service.
The place to go 1st.
By Tracy W on 21 March 2019 | Purchase not verified
I went today to view a car , with an aim to buy. When i arrived, the car was getting detailed,just to make sure it was clean all round ( from what i could see it didn't really need it) the staff were friendly and very helpful. I bought it right away after a quick test drive. They helped me sort out getting it taxed,and i drove away very happy. By the time i got home , i was seriously impressed with the car i had just bought,it was everything they said it was. Smooth, quiet,responsive. It is one of the best purchases i have ever made. I would recommend this company to anyone, and if at some time in the distant furture, i ever need or want another car, this is the place i will go. Thank you for making it a very pleasant experience.
Toyota Noah - Like New
By Ben D on 19 November 2018 | Purchase not verified
1. Initial communication with JCF and told them what I wanted, mileage and condition . Then got biweekly emails of vehicles available in Japan - condition mileage, colour and pictures - so was able to select. 2. After about 3 weeks the right vehicle came along and I gave instructions on purchase etc. 3. Vehicle was purchased. Deposit paid and the car was promptly shipped from Japan 4. Photos of vehicle taken before and after shipping. 5. All the paper work done, MOT, undersealed, kms converted to miles etc. 6. JCF collected me from Bradford station. 7. Delighted with vehicle - which was low mileage in pristine condition - like new. 8. Excellent service and looked after at every stage. 8a. Also found that I could always get in touch with JCF 9. Highly recommended
Brilliant company who are 100% trustworthy
By lorna N on 26 October 2018 | Purchase not verified
I wanted another Nissan Elgrande that was exactly the same as my first one that sadly was written off in an accident. I hunted for ages to find the same one and kash at his garage had the perfect one. As i live in Scotland i couldn't get all the way to Bradford to view it so it was bought on complete trust. Kash offered to drive the car half way so I took the train to Newcastle and met two gorgeous guys in the car park of the train station who showed me around the car and then i literally paid the balance of the purchase by card on their machine and drove back to Scotland. It was nerve wracking but honestly the car is perfect even though it is 16 years old, the after sales service has also been superb as there was a tiny problem with no light bulbs being in some interior lights for some reason and kash immediately got it fixed at his expense. Brilliant company, Brilliant service and 1000% trustworthy. Thanks so much i love my Elgrande.
Be wary buying px vehicles
By Phoenix S on 18 October 2018 | Purchase not verified
The customer service wasn't anything to complain about, nor was it exceptional as others have stated. Although being given the key and expected to go and search for the car was not ideal. The issue was with the vehicle. It was sold with a non functioning break light (bulb), very low oil and no radiator coolant! I was also advised of other issues only the moment I had concluded the transaction. Worst part was having almost no fuel! I was not expecting a full tank but at the same time I would not expect to buy a car from a dealer that was flashing red. The situation was exacerbated by the nearest petrol station not having any petrol, rush hour and being in an unfamiliar area. I dare say that had I been buying one of their more expensive imported cars the experience would have been different. Just be wary if buying a part exchanged vehicles from here.
All my gratitude to a honest and nice dealer
By Kano S on 13 October 2018 | Purchase not verified
Great quality cars, no doubt, and they show them as they come out of the ship, so guess once they have jazz them up! Really good. I asked them to reserve two cars for me instead on one for the same deposit, so they friendly did; they actively look for the way to please me in small details, honestly explained what they new about the cars, they didn't hide small defects. And when unfortunately I couldn't close the purchase for unforeseen reasons, they where absolutely fine and reimbursed the deposit with no delay. I hope in the future my situation allows me to resume the car purchase and they will be first in the list. Really good trust feeling and friendly nice people. Count on them.
GREAT HELP AND CLEAN STOCK
By Khalid B on 11 October 2018 | Purchase not verified
Great help from the start helped with purchase and delivery as was unable to view or collect. Provide all relevant documents for piece of mind and register car on my name. Thank u JCF
Door to door service A1
By J D on 10 October 2018 | Purchase not verified
It took many weeks of looking at the auction sites with JCF before finding the spec we wanted. It was never too much trouble for them. Bought a lovely Elgrand Rider. All the registration, MOT, undersealing and fog light taken care of and delivered to my door. Thank you so much.
False mileage and altered auction sheets .
By s T on 09 October 2018 | Purchase not verified
We bought a car from here and after doing a car vx report we found that our car had done 100000 miles more than was originally stated on the auction sheet in japan , The auction sheet had also been altered for mileage and condition , we were sold a car with a poor interior grade that had been altered to a A grade , Would not produce a export certificate with the correct mileage recorded Trading standards have been informed and given all the documents . Dont be caught out like us
Jap Car Finder
- 07379 355888
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|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||10:00 - 17:00|
Alternative times available by appointment.